Returns & Exchanges
At PicassoTiles, we want you to be completely satisfied with your fashion purchases. If your new pieces aren't a perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all clothing tags and hygiene seals remain intact and attached.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location; you will receive a confirmation email and refund once our warehouse inspects the returned garments.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing